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Call Center Representative, Internal Sales & Service
Category: Manufacturing
  • We need you for Temp to Perm
  • This job pays $14 - $15 per hour per
  • **job details: **
    + industry: Finance and Insurance
    + reference: S_622512
    + questions: Dan.Alipio@randstadusa.com614-224-9250

Job code: lhw-e0-85760213

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  Job posted:   Tue Mar 13, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Call Center Representative, Internal Sales & Service
Call Center Representative, Internal Sales & Service

job description**

**Randstad Corporate Services** in partnership with a Fortune 100 company headquartered in Columbus is actively seeking a **Call Center Representative** to join an **Inbound Contact Center Team** that focus on either **Retirement Plans, Life Insurance or Annuities** at their location in **Grandview Heights, Ohio** .

**Randstad Corporate Services** is known for our desire and ability to match people with companies and positions that will develop their potential. Our relationship with our client is no exception. This is an excellent opportunity to build a fulfilling career with a leading employer in the insurance and banking and financial services industry, who has recently been named one of Fortune's 100 Best Companies to Work For

**Why Work With Us?**

The Pay is: $15.00 per hour

The work schedule: Initial training period is 6 weeks from 9:00 am - 5:30 pm. **_After training period, there will be two types of work schedules available:_**

**1) shifts can be any block of time between 8:00 am and 11:00 pm, Monday - Friday and Saturday 9:00 am to 6:00 pm**

**2) shifts can be any block of time between 8:00 am and 8:00 pm Monday - Friday.**

Both work schedules can change from week to week. Maximum hours per week scheduled are 40. Number of hours scheduled per week will vary depending on call volumes. Typically will average 30-34 hours per week.

**Start Dates: May 22nd, 2018 and June 5th, 2018**

This assignment has the strong opportunity to be hired permanently based on work performance and business needs.

**About the Job:**

Receives and responds to incoming calls from investment professionals and customers.

Handles service and sales inquiries.

Understands the assigned product and can provide service to internal and external customers.

Maintains records of conversations and has knowledge and understanding of the current processing systems.

Analyzes and resolves routine issues.

Uncovers routine sales opportunities on service calls with producers and retains assets.

**As an ideal candidate you will have:**

Ability to prioritize own work within standards.

Effective written and oral communication skills to interact with customers, team members, and management.

Decision making skills necessary for customer contacts.

Ability to identify and evaluate problems and analyze customer inquiries and determine the appropriate action.

Decision making skills necessary for problem identification and correction.

**For consideration you must have:**

One to two years' work experience. Work experience with undergraduate studies preferred.

An engaging, passionate and driven personality.

An ability to effectively operate a personal computer with related business software.

Excellent oral and written communication skills for contact with customers.


Make sure your resume is up to date and apply! Thank you and we look forward to connecting with you! Please send your Word formatted resume to me, Dan Alipio, at

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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